Privacy Policy

Last Updated: April 2022

1. Introduction

TechieGen (together with its subsidiaries, and international affiliates, hereinafter "TechieGen ," "us," "we," or "our" or “the Company”) is committed to security and management of personal data, to function effectively and successfully for the benefit of our stakeholders, customers and for the community. In doing so, it is essential that people’s privacy is protected through the lawful and appropriate means for handling the personal data. Therefore, we have implemented this privacy policy (hereinafter referred to as ‘‘policy’’).

2. Aim

This policy aims to protect personal data of the various stakeholders connected to our organization. This policy is aimed at providing individuals notice of the basic principles by which the company processes the personal data of individuals (“Personal Data”) who visits, uses, deals with and/or transacts through the website and includes a guest user and browser (hereinafter ‘you’, ‘user’).

3. Purpose and Scope

The purpose of this policy is to describe how TechieGen collects, uses, and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including but not limited to https://www.techiegen.com/ (hereinafter the "website"). This policy is also designed to provide information on how TechieGen ensures data security, conducts data transfers and process requests from data subjects. This policy control applies to all systems, people and processes that constitute the organization’s information systems, including board members, directors, employees and other third parties who have access to Personal Data available within TechieGen. The company is also committed to ensure that its employees conduct themselves in line with this, and other related, policies. Where third parties process data on behalf of TechieGen, the Company endeavours to obtain assurances from such third parties that your Personal Data will be safeguarded consistently. TechieGen offers curated and specially designed meme-based courses online (“hereinafter individually or collectively referred to as Program”). This Privacy Policy applies to all our services unless specified otherwise.

4. Types of Personal Data collected

The Personal Data that we collect about you depends on the context of your interactions with us, the products, services and features that you use, your location, and the applicable laws.

Personal Data is stored in personnel files or within the electronic records (on servers in India or other countries) of TechieGen. The following types of Personal Data may be held by the Company, as appropriate, on relevant individuals:

A. Personal Identification Data

  • First Name, Last name

  • Job title & Company

  • Signature

  • Photographs
     
     

B. Personal Characteristics

  • Age

  • Gender

  • Date of Birth

  • Marital Status

  • Nationality
     

C. Contact Data

  • Postal address

  • Email address

  • Phone number
     

D. Education and Recruitment Data

  • Educational qualification(s)

  • Working goals

  • Post-qualification experience
     

E. Electronic Identification Data

  • Login credentials (If you are a registered user)

  • Visitors IP Data

  • Date and time of website visit

  • Pages visited and navigation on the website

  • Browser being used

  • County of accessing website

  • Language of the browser being used

  • Words searched for

  • Pixel tags
     

F. Inquiries

  • Personal Data stated in the form – for example: Name, address, phone number, country

  • Subject of Inquiry

  • Personal details (Name on the card, billing address)

  • Payment details (card numbers, card type)

  • Recordings of calls with students and users showing interest in our Program.

  • Information about your interactions with customer service and maintenance interactions with us.
     

G. User Generated Data

  • Projects and Assignments submitted

  • Peer feedback and grading

  • Program performance data

  • Response to quizzes, standalone quizzes, exams, and surveys

  • Web Cam Recordings (during assessments related to online courses)

  • Posts made to public forums through our platform

  • Any other information necessary to ensure conformity with test/ assessment rules, area of interests
     

H. Marketing Data

  • Your preferences in receiving marketing information from us

  • Your communication preferences
     

I. Behavioural Data

  • Data inferred or assumed information relating to your behaviour and interests based on your online activity on our sites
     

We do not collect any payments information processed by third-party payment gateway providers.

5. Sources of data collection

The data collected by the company is derived directly from the data provided by the user or by use of our sites.

Data Collected when You:

  • Register for various seminars, webinars or any other outreach initiatives made available by us or Educational Partner’s offline activities

  • Request a quote for the various products and services offered by us

  • Place a feedback, complete any customer surveys circulated or interact with our customer services online

  • View our services or visit our website pages on the internet

  • Browse our website

  • When you appear for assignments, exams or any other assessments in relation to online course

  • When you avail scholarships, refunds and referrals

 

Data Collected from third parties

We receive Personal Data such as access or login details, profile picture or any other text / image in relation to your Personal Data which may be available with such third parties.

We also receive information about your visits to this platform and to other websites using pixel tags.

6. Data protection principles

Where third parties process data on behalf of TechieGen, we endeavour to obtain assurances from such third parties that your Personal Data will be safeguarded consistently. We understand that it will be accountable for the processing, management and regulation, and storage and retention of all Personal Data held in the form of manual records and on computers. All Personal Data obtained and held by the Company will:

  • be processed fairly, lawfully and in a transparent manner

  • be collected for specific, explicit, and legitimate purposes

  • be adequate, relevant and limited to what is necessary for the purposes of processing

  • be kept accurate and up to date. Every reasonable effort will be made to ensure that inaccurate data is rectified or erased without delay

  • not be kept for longer than is necessary for its given purpose

  • be processed in a manner that ensures appropriate security of Personal Data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures

  • comply with the relevant laws and procedures for international transferring of Personal Data applicable to us.

7. Consent

We may obtain your consent to collect and use certain types of Personal Data when we are required to do so by law.

Once consent is obtained from the individual to use his or her information for those purposes, TechieGen has the individual's implied consent to collect or receive any supplementary information that is necessary to fulfil the same purposes. Express consent will also be obtained if, or when, a new use is identified.

Consent may also be implied where a user is given notice and a reasonable opportunity to opt-out of his or her personal information being used for mail-outs, the marketing of new services or products, and the client, customer, member does not opt-out.

Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), individuals can withhold or withdraw their consent for TechieGen to use their personal information in certain ways.

Further, by using this website/ acknowledging this privacy policy / by voluntarily providing us with your Personal Data, you consent to collection, storage, and processing of your Personal Data in accordance with this privacy policy and our Terms of Service.

If you refuse or withdraw your consent, or if you choose not to provide us with any required Personal Data, we may not be able to provide you the services that can be offered on our Platform.

8. Purpose of collecting Personal Data

We collect your Personal Data for the following purposes

  • To fulfil or meet the reason you provided the information;

  • We use your information for managing and processing purposes, including, but not limited to, tracking attendance, progress and completion of a Program. As part of our management and processing of the Program, we will use certain Personal Data to administer exams, projects, and other assessments for the Program. For example, as part of an exam, upGrad may use certain information collected from you in order to verify your identity or to monitor your performance during the exam to confirm that you are abiding by the applicable testing rules or requirements;

    • To send you updates about the Programs, other TechieGen events, platform maintenance or new services provided by upGrad, among other things, through itself or through third parties, via WhatsApp, email, SMS, phone call or any other medium;

  • Provide Chat Room services;

  • To enhance the quality of our content and product offerings;

  • Compliance with security and other mandatory policies and building access;

  • Providing information to relevant external authorities for tax, social security and other purposes as legally required;

  • Conducting surveys to assess your satisfaction, including but not limited to its processes or policies;

  • Setting up and maintaining accounts and subscriptions with third parties that provide information and research services or communication services;

  • Making decisions about your continued engagement, employment or membership;

  • Dealing with legal or regulatory disputes or investigations involving you, our work, or other partners, employees, workers and contractors, including accidents at work, potential and actual negligence claims and professional discipline matters;

  • To monitor use of our information and communication systems to ensure compliance with our IT and document management policies;

  • To ensure network and information security, including preventing unauthorized access to our computer and electronic communications systems and preventing malicious software distribution;

  • Business management and planning, including accounting, auditing and insuring;

  • Planning or reviewing options in relation to the operation or management;

  • Keeping registers required by law or regulation;

  • Communicating with you, for example to respond to inquiries;

  • Enhancing the safety and security of the services and preventing fraud, or protecting our or our customers’, or your rights or property;

  • Enforcing applicable terms and conditions and other applicable policies;

9. Breach notification

Where a data breach is likely to result in a risk to the rights and freedoms of individuals, it will be reported to the relevant supervisory authority within 72 hours of the Company becoming aware of it and may be reported in more than one instalment. Individuals will be informed directly in the event that the breach is likely to result in a high risk to the rights and freedoms of that individual. If the breach is sufficient to warrant notification to the public, the Company will do so without undue delay.

10. Contact

 

Support: techiegenhelp@gmail.com